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What Satisfied Customers Are Saying

Excellent Product and Customer Service
By Linda from Sarasota,FL on 1/10/2015
This is a fabulous kitchen and laundry set! I ordered the set for my grandchildren as a Christmas present. Yes, it does take four to six hours to assemble, but it is well worth it. Note that Kidkraft labels each piece and each screw group for very easy matching. Both units are so realistic. My grandchildren started "cooking" immediately. They loved it! Most importantly, I must tell you that, when I ordered the kitchen, I worried about the delivery date - very, very close to Christmas, and I was ordering from Florida for delivery in Connecticut. I called Hayneedle's Customer Service Department and spoke with Theresa, explaining my concern. She tracked "their" order and let me know how many units they ordered and that the units were on a ship but not yet at the dock. She confirmed that the units were, indeed, on the manifest. With this information, she was able to assure me that my gift would arrive in time for my husband to put it together before Christmas. Then Theresa emailed me a few days after I placed my order to let me know the date Hayneedle would receive the order and then the date we would receive it. That is what I call excellent customer service.
Kitchenette
By Peanut from Ft Worth, TX on 1/9/2015
My grandchildren loved this and play with it often! I would buy this again very nice.
Exactly what I was wanting!
By Crystal from Melba,ID on 1/5/2015
This play kitchen came fast and I couldn't be happier with it! I had done a lot of shopping around and compared this kitchen with so many other models. This one was the winner and I'm so happy with my choice! It is sturdy and very well made. I'm sure it will last many years with a LOT of use. It was surprisingly simple to put together and I love the design. I bought it for my 18 month old daughter, but she seldom plays alone... Her 5 and 10 year old brothers love it, too! Would definitely recommend.
Very Pleased
By Deborah from FOWLERVILLE,MI on 1/5/2015
I have bought through you before. Last year a table and chairs set for granddaughters and they love it. Use it all the time and very sturdy and attractive. Ordered a dish set last year too and ordered another last week for their own home to play with. Also ordered the pizza set and it is great. My only disappointment is the pots and pan set I ordered they say will not ship for another few weeks which I thought was strange....because no real explanation why. wish all the gifts could be here for the one granddaughters birthday on time which is this sunday the 11th but says won't be here till the 16th. The pricing was good too because these items so far have been all very good quality and heavy duty and durable for childs play.
dish set
By Deborah from FOWLERVILLE,MI on 1/5/2015
very durable and good for childs play. My granddaughters love to play house and they use this dish set alot. We even use them for snacks at times too. Have put in dishwasher and no problems with them. Love the set
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Hayneedle, Inc., Internet Shopping, Omaha, NE
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