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HN-BMU034 Benchmark USA

Benchmark USA Metropolitan Popcorn Popper with Pedestal

Item # HN-BMU034
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  • Benchmark USA Metropolitan Popcorn Popper with Pedestal
  • Benchmark USA Metropolitan Popcorn Popper with Pedestal
  • Benchmark USA Metropolitan Popcorn Popper with Pedestal
  • Benchmark USA Metropolitan Popcorn Popper with Pedestal
  • Benchmark USA Metropolitan Popcorn Popper with Pedestal
Benchmark USA Metropolitan Popcorn Popper with Pedestal

Dimensions & Specifications

Brand
Benchmark USA
Color
Black
Type
Stirring

Product Guarantee

Return & Exchange Policy

  • Art Deco-inspired design perfect for home theaters
  • Thick-gauge aluminum kettle in size options
  • Matching Art Deco stand offers supply storage
  • Stand dimensions: 19W x 14D x 32H in.
  • Popper dimensions: 20W x 15D x 30H in.
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Customer Reviews

REVIEW SNAPSHOT®

by PowerReviews
Benchmark USA Metropolitan Popcorn Popper with Pedestal
 
3.0

(based on 2 reviews)

Ratings Distribution

  • 5 Stars

     

    (1)

  • 4 Stars

     

    (0)

  • 3 Stars

     

    (0)

  • 2 Stars

     

    (0)

  • 1 Stars

     

    (1)

Reviewed by 2 customers

Displaying reviews 1-2

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1.0

Avoid at all cost

By Steve Jensen

from Guthrie, OK

Verified Buyer

Pros

  • None

Cons

  • Terrible customer service

Best Uses

  • To Give You A Headache

Comments about Benchmark USA Metropolitan Popcorn Popper with Pedestal:

I recommend avoiding any Benchmark USA product. I also recommend avoiding buying anything from hayneedle.com.

First, my popper arrived with 4 damaged parts. I decided to live with a dented bottom, a dented back and scratched popper door if I could just get a front door to that stand that was straight and where the holes lines up with the door handle. Hayneedle had Benchmark (their supplier as they call them) send another door. Same problem, all dented to heck, creased corned and handle wouldn't screw on because of misaligned holes.

After several back and forth emails with Hayneedle support, they wanted me to take the entire thing apart and ship it back for a complete replacement. Where is the logic in that? If they can't ship a single part undamaged, why would I trust them to send the entire item again?

Also, you never get to talk to the same person in customer support at Hayneedle. One time it's Keevenna, the next time it's Dean, then it's Diana, Tammy, Dennis, Tyeara, and the list goes on (yes those all real names). So each time you send an email, a completely different person reads the history and responds. It's the most messed up customer service model I have ever seen anywhere.

I finally just got so Pee-O'd that I said forget it and I am living with a dented, damaged popcorn machine because of this incompetent company.

You mileage may vary. Good luck.

  • Was this a gift?:
  • No

(0 of 1 customers found this review helpful)

 
5.0

Excellent Popcorn Machine!

By Popcorn Lover

from Las Vegas, NV

Verified Reviewer

Pros

  • Fast Popping
  • Great quality
  • Industrial Strength

Cons

    Best Uses

    • Movie night
    • Popcorn Night

    Comments about Benchmark USA Metropolitan Popcorn Popper with Pedestal:

    I purchased this machine (6 oz. version) as a Christmas gift for myself and am extremely impressed! This was my first popcorn machine and I would recommend it to anyone looking for a mid-level popcorn machine for the home. The quality of the popper and base are both industrial strength and built to last. The popper cooks much faster than I thought it would and makes a perfect batch every time. I have nothing but great things to say about the company that made this item (Benchmark). I ended up buying their aluminum speed scoop and popcorn packs in addition to the machine.

    • Was this a gift?:
    • No

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    Customer Q & A

    3 Questions About This Product
    Q: "Are there any clearance requirements?"
    A: No, there are no clearance requirements for this popcorn machine.
    Q: "What is the wattage for this machine?"
    A: This fun and stylish popcorn popper is 980 watts for the 4oz machine, and 1180 watts for the 6oz.
    Q: "Where is the plug located on the machine?"
    A: If you're facing the doors the plug is on the base of the machine on the front right side.
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