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Campania Cast Stone Arabesque Spa Garden Terrace Fountain with Planter

Item # HN-CIB339

Dimensions & Specifications

Brand
Campania
Water Capacity
.75 Gallons
Weight
72 lbs.
Water Sound
Adjustable
Type
Tabletop
Dimensions
18W x 14H in.
Style
Urn
Material
Cast Stone
Height (in.)
14
Location
Indoor, Outdoor
Light
No

Product Guarantee

Return & Exchange Policy

  • Cast Stone construction
  • Pump included
  • Indoor and outdoor use
  • Choice of colors
Full Description
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Specifications
Guarantee & Returns
Customer Reviews

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by PowerReviews
Campania Cast Stone Arabesque Spa Garden Terrace Fountain with Planter
 
3.0

(based on 2 reviews)

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Reviewed by 2 customers

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(10 of 10 customers found this review helpful)

 
3.0

Beautiful but got missing pieces AGAIN!

By Nat

from Kansas

About Me Budget Shopper

Verified Buyer

Pros

  • Attractive Design
  • Durable
  • Quiet Pump

Cons

  • Splashes Over

Best Uses

  • Home

Comments about Campania Cast Stone Arabesque Spa Garden Terrace Fountain with Planter:

This is the second fountain that I have received with missing pieces. Called Hayneedle who said that parts cannot be ordered and I had to return the whole thing. It's 78 lbs!! After returning it I had to call Campania myself to talk to them about the pieces to MAKE SURE that I didn't receive another one with missing pieces. Spoke to the manager who assured me she would go down and MAKE SURE that all of the pieces were there when it shipped. I received it a couple of days ago MISSING TWO PIECES!! I also wasted money at the hardware store trying to get pieces that would work so I didn't have to go through the returning process again and try to save them a little money in shipping charges. After speaking to Campania, they told me that they could just send parts and I didn't even have to send the first one back. Kind of funny that what I received the second time was missing pieces too! Called yesterday and now I have to wait 3-5 more days to get it working. UGH!

(13 of 13 customers found this review helpful)

 
3.0

Hayneedle has excellent customer service

By Nat

from Kansas

About Me Budget Shopper

Verified Buyer

Pros

  • Attractive Design

Cons

    Best Uses

    • Home

    Comments about Campania Cast Stone Arabesque Spa Garden Terrace Fountain with Planter:

    I'm not quite sure about this fountain yet. We received it missing a hose and one of the stoppers that hold the cord. My husband went to the local hardware store and picked up some similar, but not exact, pieces. Once turned on, the water wasn't even shooting out hard enough to make any sounds. It just trickled down the sides silently. I don't know if it's because the correct pieces weren't used or what. Hayneedle is ordering us a replacement and sent me a prepaid shipping label to send the other one back! Hope it's better than this one! Will try to update this review after receiving the next one.

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    Customer Q & A

    4 Questions About This Product
    Q: "Why does this product take so long to ship?"
    A:

    This product is handmade and painted. With that it takes time to put this product together. This is a special order meaning that it is not made until the order is placed.

    Q: "My fountain is leaking. Is there an easy way to fix it?"
    A:

    That depends on where it is leaking from. Please check the rubber stopper and make sure it is in the correct place.

    Q: "I have a fountain how do I winterize it?"
    A: It is suggested that you store your fountain in a dry place out of the elements. If your fountain must be left outdoors during the colder winter months, the fountain must be drained. Turn and store the bowls upside down and keep the bowls raised off the ground. Also you need to cover your fountain by either a fountain cover or absorbant material and then covered in a dark plastic. Make sure to bring the pump indoors.
    Q: "If I order two of the same Campania product will they match and be the same color?"
    A: The Campania products are hand made and hand painted so there will be a color variance between the products.
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