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Campania Cast Stone Rosette Garden Terrace Outdoor FountainItem # HN-CIB325
- Dimensions: 10.25W x 7.5H in., Weight: 25 lbs.
- Cast Stone construction
- Pump included
- Indoor and outdoor use
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Reviewed by 1 customer
Displaying review 1
- Attractive Design
- Fittings don't work
- Inconsistent Performance
- Pump too weak
Comments about Campania Cast Stone Rosette Garden Terrace Fountain:
Purchased this and the Flores fountain. Arrived later than expected. Stoppers did not fit in the hole of Rosette and the other fountain leaked as well as not the SLIGHTEST sound. Had to wait for fittings to see how Rosette woud work. VERY tedious to set up stopper especially when you think it must be the way YOU did it and not the product. the company said they had changed the stoppers so sent the older ones that "weren"t as good" but maybe would fit. new stopper dnot fit Rosette. Discovered the stopper hole was damaged and sent to me that way. Company sent new fountain almost two weeks later than expected. Tediously put it together and the pump sooo WEAK NO SOUND. They also sent stronger pump for other fountain that was SILENT with the insufficient pump they sent in the first place. Unfortunately they didn't send the right connectors and I can't use it. They keep sending ss little and as cheap of solutions that they can and they don't test them and they don't work. It's a lot of work with nothing in return (including the money spent). I will call them yet again (NOT available on weekend)for yet another pump and some connectors that WORK. Why don't they test their product before they send it? Surely they've lost money on me being so cheap, oblivious, and having five year olds putting their product and orders together. THORUGHLY DISAPPOINTED.
Customer Q & A
This product is handmade and painted. With that it takes time to put this product together. This is a special order meaning that it is not made until the order is placed.
That depends on where it is leaking from. Please check the rubber stopper and make sure it is in the correct place.
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