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Dimplex 23 in. Deluxe LED Electric Fireplace Insert

Item # HN-DX210

Dimensions & Specifications

BTU
4695
Brand
Dimplex
Dimensions
23.25W x 10.75D x 19.687H in.
Feature
Ventless, Remote Control
Fuel Type
Electric
Heating Power
4695 BTUs
Style
Traditional
Weight
36 lbs.
Width (in.)
23.25

Assembly

Our products are shipped partially assembled. Assembly is easy and requires only common household tools. Furniture will be shipped with all necessary fasteners. Assembly is a matter of minutes with easy to follow instructions. Carefully read the instructions and acquaint yourself with the wood parts, bolts and screw sizes before starting assembly of your furniture.

Product Guarantee

Manufacturer Warranty

Return & Exchange Policy

  • Instantly brings unused fireplaces to life
  • Fits most sizes of existing masonry or steel-lined fireplaces
  • Includes on/off remote control
  • Pulsating embers and LED inner-glow logs
  • Patented, life-like flame effect
Images
Full Description
Specifications
Guarantee & Returns
Customer Reviews

REVIEW SNAPSHOT®

by PowerReviews
Dimplex 23 in. Deluxe LED Electric Fireplace Insert
 
4.4

(based on 28 reviews)

Ratings Distribution

  • 5 Stars

     

    (14)

  • 4 Stars

     

    (13)

  • 3 Stars

     

    (0)

  • 2 Stars

     

    (0)

  • 1 Stars

     

    (1)

96%

of respondents would recommend this to a friend.

Pros

  • Attractive (27)
  • Easy to set-up (25)
  • Realistic flame (24)
  • Supplemental heat source (13)
  • Warranty (11)

Cons

  • Doesn’t give off enough heat (6)

Best Uses

  • Decorative fireplace (18)
  • Small rooms (10)
  • Large rooms (8)
  • Zone heating (8)
    • Reviewer Profile:
    • Midrange shopper (18), Budget shopper (7)

Most Liked Positive Review

 

Makes Old Fireplace Warm and Inviting

I've been looking for the right electric logs for a long time! Was always afraid I would order something that did not look realistic. This inset is very realistic. My husband thought I...Read complete review

I've been looking for the right electric logs for a long time! Was always afraid I would order something that did not look realistic. This inset is very realistic. My husband thought I had built a real fire! Setup is basicly unpack and plug in. I set the insert on my andirons which made it look even more dramatic! The heat source is gentle and definitely knocks out the chill. The ambience is so relaxing! I can't wait to get the fireplace decorated for the holidays!

VS

Most Liked Negative Review

 

The product I purchased does not work

It is impossible to get in touch with the Dimplex people. I received the product today and called the number for technical support. The recording told me that there were 20 calls before...Read complete review

It is impossible to get in touch with the Dimplex people. I received the product today and called the number for technical support. The recording told me that there were 20 calls before me. After waiting 30 minutes, the recording told me that there were still 17 calls before me. It appears that there is only ONE TECHNICAL SUPPORT PERSON AND WITH SO MANY CALLS, IT APPEARS THERE ARE LOTS OF THINGS WRONG WITH THESE PRODUCTS. I then went on line for technical support. The form asked me for the model number and series number. The back of the product lists the model number and the Serial number. THERE IS NO SERIES NUMBER ON THE BACK OF THE PRODUCT. I kept putting in the model number and serial number and kept getting a notice that my email would not go through because I was not putting in the correct model number and series number. I redid this eight times!!!!!!!!!!!!!!!!!!

Reviewed by 28 customers

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Displaying reviews 1-5

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4.0

Wonderful service!

By Carol

from REYNOLDSBURG,OH

About Me Midrange Shopper

Verified Buyer

Pros

  • Attractive Design

Cons

    Best Uses

    • Decorative Fireplace
    • Zone Heating

    Comments about Dimplex 23 in. Deluxe LED Electric Fireplace Insert:

    I had to return this fireplace insert, not because of Hayneedle or the product, but because my fireplace surprised me with a structural problem whereby the insert didn't fit. It was a beautiful, high quality product and I'd recommend it and Hayneedle highly. (However, be very sure you examine and measure your fireplace carefully -literally lie down and look up inside- to make sure there are no obstructions!)I didn't actually use the insert, but I had seen the same model in a local store and had it demonstrated to me. This is a very nice way to use an old fireplace, and it looks quite realistic when running. Though I can't rate actually using the insert, I can rate Hayneedle - Shipping was extremely fast, returning was a breeze, and my credit card was credited quickly.

    (1 of 1 customers found this review helpful)

     
    5.0

    More lovely in person!

    By Jennifer

    from Oklahoma City

    About Me Budget Shopper

    Verified Buyer

    Pros

    • Attractive Design
    • Easy to Set-up
    • Quiet
    • Realistic Flame
    • Supplemental Heat Source
    • Warranty

    Cons

      Best Uses

      • Decorative Fireplace

      Comments about Dimplex 23 in. Deluxe LED Electric Fireplace Insert:

      The best purchase, highly recommend this product. Five star purchase! Thank you Dimplex!

       
      1.0

      The product I purchased does not work

      By Jeanne

      from LA GRANGE,KY

      About Me Midrange Shopper

      Verified Buyer

      Pros

      • Attractive Design
      • Easy to Set-up
      • Quiet
      • Realistic Flame

      Cons

      • Doesn’t Give off Enough Heat

      Best Uses

        Comments about Dimplex 23 in. Deluxe LED Electric Fireplace Insert:

        It is impossible to get in touch with the Dimplex people. I received the product today and called the number for technical support. The recording told me that there were 20 calls before me. After waiting 30 minutes, the recording told me that there were still 17 calls before me. It appears that there is only ONE TECHNICAL SUPPORT PERSON AND WITH SO MANY CALLS, IT APPEARS THERE ARE LOTS OF THINGS WRONG WITH THESE PRODUCTS. I then went on line for technical support. The form asked me for the model number and series number. The back of the product lists the model number and the Serial number. THERE IS NO SERIES NUMBER ON THE BACK OF THE PRODUCT. I kept putting in the model number and serial number and kept getting a notice that my email would not go through because I was not putting in the correct model number and series number. I redid this eight times!!!!!!!!!!!!!!!!!!

         
        5.0

        EXCELLENT!!!!!!!!

        By Woodworker

        from Cordova,Tn

        About Me Midrange Shopper

        Verified Buyer

        Pros

        • Attractive Design
        • Easy to Set-up
        • First class product
        • Quiet
        • Realistic Flame
        • Superior quality

        Cons

          Best Uses

          • Decorative Fireplace

          Comments about Dimplex 23 in. Deluxe LED Electric Fireplace Insert:

          Fireplace is very realistic. Supplemental heat is not an issue for me, but if it were, I would look for a higher heat output. Service, delivery and packaging were all one could ask for. Remote control is a great feature.

           
          4.0

          So good I purchased three

          By Russ

          from Tucson, AZ

          About Me Midrange Shopper

          Verified Buyer

          Pros

          • Attractive Design
          • Easy to Set-up
          • Realistic Flame
          • Supplemental Heat Source

          Cons

          • Doesn’t Give off Enough Heat

          Best Uses

          • Decorative Fireplace
          • Zone Heating

          Comments about Dimplex 23 in. Deluxe LED Electric Fireplace Insert:

          Great in our bedroom and safe to operate

          Displaying reviews 1-5

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