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HN-WCM576 Woodcrest

Heartland Trundle Bed with Drawers

Item # HN-WCM576
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  • Heartland Trundle Bed with Drawers
Heartland Trundle Bed with Drawers

Dimensions & Specifications

Assembly
Assembly Required
Bed Finish
Other Finishes
Bed Material
Wood
Bed Size
Twin
Brand
Woodcrest
Dimensions
78L x 43W x 28H in.
Feature
Storage Drawers
Gender
Boys Beds
Number of Drawers
2
Size
Twin
Trundle Type
Sleeping Trundle
Wood Type
Pine

Product Guarantee

Return & Exchange Policy

Extra 10% off!
  • Extra 10% off this item! Use code JJ-8976. Ends 11:59 p.m. August 10.
  • Spacious sleeper trundle
  • Robust pine wood construction
  • Warm light pine finish
Images
Full Description
Specifications
Shipping Info
Guarantee & Returns
Customer Reviews

REVIEW SNAPSHOT®

by PowerReviews
Heartland Trundle Bed with Drawers
 
2.2

(based on 10 reviews)

Ratings Distribution

  • 5 Stars

     

    (0)

  • 4 Stars

     

    (3)

  • 3 Stars

     

    (0)

  • 2 Stars

     

    (3)

  • 1 Stars

     

    (4)

22%

of respondents would recommend this to a friend.

Most Liked Positive Review

 

Great Bed

I was apprehensive to order because of some of the reviews but had a discount code and free shipping so decided to go for it. It arrived promptly. The delivery service was very...Read complete review

I was apprehensive to order because of some of the reviews but had a discount code and free shipping so decided to go for it. It arrived promptly. The delivery service was very nice. They were at my home when they said they would be. All parts were accounted for. It took my husband an hour to put it together ( with the help of our two year old), it would have been half that time by himself. My only two complaints are one, a piece of one if the drawers had a split piece of wood it was on the side so one could not see it and with wood glue it was fine. It was probably a shipping accident. My second complaint is the trundle bed needs support slats and non are provided. My husband had to create slats. It only took him a few minutes as we had wood we could use but it really should have come with the bed as it is not usable with out it. The bed looks great and is very sturdy. Against my wishes the kids have been jumping away on the bed and trundle and it has not even creaked. Add some trundle supports and 5 stars!

VS

Most Liked Negative Review

 

Slow, damaged and incomplete

I was planning on writing to you anyway. The order was placed on 9/1. Didn't ship until 9/9 and took over a week to get from IN to WI on a...Read complete review

I was planning on writing to you anyway. The order was placed on 9/1. Didn't ship until 9/9 and took over a week to get from IN to WI on a truck. The packages were damaged when they showed up. We signed for it damaged and have the BOL. One of the trundle drawers that was NOT in a damaged package has a gouge in it. I have photos I would be glad to send you. The assembly kits were short items and I had to go to my hardware store to get what I needed to finish the bed. One of the kits even included a sliver of a washer. Who completes a package like that? It's clear that it won't work. I am missing metal guiderails as well. I have not been this displeased with anything I have ever ordered online and will be promptly going elsewhere for purchases in the future. The ONLY reason I am not returning it is because it's finally assembled and my son had no other bed. I am expecting your company to compensate me in some way that does not include future ordering as I will not be doing that. Please contact me with your resolution for me. Thank you!

Reviewed by 10 customers

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Displaying reviews 1-10

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(4 of 4 customers found this review helpful)

 
1.0

Slow, damaged and incomplete

By Katie

from MAIDEN ROCK,WI

About Me Midrange Shopper

Verified Buyer

Pros

    Cons

    • Difficult Setup
    • Rough Surfaces

    Best Uses

      Comments about Heartland Trundle Bed with Drawers:

      I was planning on writing to you anyway. The order was placed on 9/1. Didn't ship until 9/9 and took over a week to get from IN to WI on a truck. The packages were damaged when they showed up. We signed for it damaged and have the BOL. One of the trundle drawers that was NOT in a damaged package has a gouge in it. I have photos I would be glad to send you. The assembly kits were short items and I had to go to my hardware store to get what I needed to finish the bed. One of the kits even included a sliver of a washer. Who completes a package like that? It's clear that it won't work. I am missing metal guiderails as well. I have not been this displeased with anything I have ever ordered online and will be promptly going elsewhere for purchases in the future. The ONLY reason I am not returning it is because it's finally assembled and my son had no other bed. I am expecting your company to compensate me in some way that does not include future ordering as I will not be doing that. Please contact me with your resolution for me. Thank you!

      • Was this a gift?:
      • No

      (1 of 2 customers found this review helpful)

       
      4.0

      really like the bed

      By Betty

      from ZWOLLE,LA

      Verified Buyer

      Comments about Heartland Trundle Bed with Drawers:

      One roller was broke and did not receive slats for the trundle, only for the top bed. Missing piece for the trundle bed, the long board that holds the bottom drawers. Would really like to get another roller if possible. Thank you

      (2 of 4 customers found this review helpful)

       
      1.0

      i was told this was a trundle bed

      By Frederick

      from MOUNT LAUREL,NJ

      Verified Buyer

      Comments about Heartland Trundle Bed with Drawers:

      i am disabled i paid someone to put it together when it was done i became very disappointed i truster the agent to send what i asked for and it is not it dosent lift up like i asked i made it very clear when you pull the bottom bed out it would make one big bed.i could have bought this bed anywere. and not have to wait for it.my wife is mader than i am. now i have to feel bad everytime we have company couples.when i called they told me i should have know.that sure didnt fix the problem.or make me feel any better!!!!!!!!!!!!!!!!!!!!!!!

      (1 of 1 customers found this review helpful)

       
      4.0

      Great Bed

      By Lisa

      from BARTON,VT

      Verified Buyer

      Pros

      • Looks great
      • No missing parts
      • No problems with shipping
      • Sturdy

      Cons

      • No Trundle Support Pieces

      Best Uses

        Comments about Heartland Trundle Bed with Drawers:

        I was apprehensive to order because of some of the reviews but had a discount code and free shipping so decided to go for it. It arrived promptly. The delivery service was very nice. They were at my home when they said they would be. All parts were accounted for. It took my husband an hour to put it together ( with the help of our two year old), it would have been half that time by himself. My only two complaints are one, a piece of one if the drawers had a split piece of wood it was on the side so one could not see it and with wood glue it was fine. It was probably a shipping accident. My second complaint is the trundle bed needs support slats and non are provided. My husband had to create slats. It only took him a few minutes as we had wood we could use but it really should have come with the bed as it is not usable with out it. The bed looks great and is very sturdy. Against my wishes the kids have been jumping away on the bed and trundle and it has not even creaked. Add some trundle supports and 5 stars!

        (1 of 1 customers found this review helpful)

         
        2.0

        Be Prepared to Improvise

        By John V

        from SACRAMENTO,CA

        Verified Buyer

        Comments about Heartland Trundle Bed with Drawers:

        This unit, which does look good when finished, needs improvisation to complete. The instructions are not written by an English speaker and the drawings are reminiscent of Picasso. The trundle bed, as suggested by the manufacturer, will NOT support a mattress; this is where the improvisation comes in.

        Holes are drilled in wrong places, etc.

        (1 of 1 customers found this review helpful)

         
        1.0

        Check Delivery

        By John V

        from SACRAMENTO,CA

        Verified Buyer

        Comments about Heartland Trundle Bed with Drawers:

        The delivery service chosen by TrundleBedsDirect gave few options for delivery time and date, forcing an unwanted day off. Upon arrival, delivery driver showed the crushed boxes with broken parts. No idea of quality. Re-ordering with Hayneedle was unsatisfactory; instead of substituting a new order, Hayneedle required NEW credit card purchase while I await refund. Bad customer service.

         
        2.0

        Heartland Trundle Bed with Drawers

        By Kevin

        from Agoura Hills CA

        Pros

        • Sale price

        Cons

        • Hard to assemble
        • Missing parts

        Best Uses

        • Small room

        Comments about Heartland Trundle Bed with Drawers:

        Ordered bed online in early September 2012. Delivery was awful as they were missing parts / boxes. Took almost one month for company to deliver missing parts. To make matters worse, they charged me again for the parts and will now have to call company to ask them to reverse the charge. As others have commented, this bed is DIFFICULT to assemble unless you are a carpenter or use to assembling stuff. The written directions are very poor and lacking any details...it's a joke! Company should put together a video showing how to assemble this bed. If you are handy, then this will work for you. If not, I highly recommend paying extra money to go to another company that would deliver and assemble bed for you and avoid the hassle of missing parts and difficulty with putting together this bed.

         
        1.0

        Missing and damaged items

        By Gail

        from COLORADO SPRINGS,CO

        Verified Buyer

        Comments about Heartland Trundle Bed with Drawers:

        I received the trundle bed with drawers on 09/19/12 and I am now waiting for the missing and damaged parts to be received, they are suppose to be here by 10/01/12. At that time if all the needed parts and pieces are not received, I will be returning the entire product. It does not make sense to me that when certain parts are missing, the entire box containing that part must be resent instead of just the missing bag containing the parts. From reading reviews on other items received from you with the same problem, I would have thought that someone would have come up with a better and more effect matter to take care of your customers instead of leaving us with boxes and boxes of unneeded parts that can't be used and many many boxes to return if the order still is not acceptable!

         
        4.0

        Solid Bed

        By Irish

        from Anderson, IN

        Verified Buyer

        Pros

        • Dimensions Were Correct
        • Looks good
        • Solid wood

        Cons

        • Needs better directions
        • Not easy to assemble

        Best Uses

          Comments about Heartland Trundle Bed with Drawers:

          This bed was much better than expected. Solid wood contruction, love the drawers with the trundle bed. My 3 year old loves it and the trundle will make a great guest bed. But you MUST have some construction aptitude, not for someone who can barely put together a bookshelf. The wheels were actually put on the wrong side of the board and we had to correct. Directions are not very clear. But if you are good at putting things together, then you will love this bed. Took about an hour to get together.

           
          2.0

          Buyer beware

          By Patricia

          from COVENTRY,CT

          Verified Buyer

          Pros

          • Arrival Was Prompt

          Cons

          • You get what you pay for

          Best Uses

          • Lightweights Only

          Comments about Heartland Trundle Bed with Drawers:

          This was terrible to put together. Instructions were just about nil. Most of the parts such as screws/washers/wires were all missing some or most of them, and holes were not aligned. The craftmanship is very lacking. It is held together by staples and the center piece is actually cardboard!!

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