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HN-LUMA044 NewAir

NewAir Dual Zone Thermoelectric Wine Cooler

Item # HN-LUMA044
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  • NewAir Dual Zone Thermoelectric Wine Cooler
  • NewAir Dual Zone Thermoelectric Wine Cooler
  • NewAir Dual Zone Thermoelectric Wine Cooler
  • NewAir Dual Zone Thermoelectric Wine Cooler
  • NewAir Dual Zone Thermoelectric Wine Cooler
  • NewAir Dual Zone Thermoelectric Wine Cooler
  • NewAir Dual Zone Thermoelectric Wine Cooler
  • NewAir Dual Zone Thermoelectric Wine Cooler
  • NewAir Dual Zone Thermoelectric Wine Cooler
  • NewAir Dual Zone Thermoelectric Wine Cooler
NewAir Dual Zone Thermoelectric Wine Cooler

Dimensions & Specifications

Bottle Capacity
32
Brand
NewAir
Color
Black
Material
Metal, Glass
Model
AW-320ED
Temperature Zone
Dual Zone
Type
Free Standing
Warranty
1 Year
Width
20.5

Product Guarantee

Return & Exchange Policy

  • Stores up to 32 wine bottles
  • Sleek, black cabinet with double glass doors
  • Features 2 temperature zones, digital controls, and LED lights
  • Thermoelectric cooling system and 14 pull-out racks
  • Dimensions: 20W x 20.5D x 31H inches
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Full Description
Specifications
Delivery Options
Guarantee & Returns
Customer Reviews

REVIEW SNAPSHOT®

by PowerReviews
NewAir Dual Zone Thermoelectric Wine Cooler
 
4.7

(based on 77 reviews)

Ratings Distribution

  • 5 Stars

     

    (59)

  • 4 Stars

     

    (15)

  • 3 Stars

     

    (0)

  • 2 Stars

     

    (1)

  • 1 Stars

     

    (2)

96%

of respondents would recommend this to a friend.

Pros

  • Attractive (9)
  • Quiet (8)
  • Energy efficient (6)
  • Precise temperature (5)

Cons

No Cons

Best Uses

  • Kitchen (5)
  • Bar (3)
    • Reviewer Profile:
    • Aspiring enthusiast (5), Casual taster (3)

Most Liked Positive Review

 

Excellent Snowbird Unit

I spent a great deal of time last fall researching wine coolers/refrigerators including the last Consumer Reports review that is a couple of years old. As far as I could tell, they are...Read complete review

I spent a great deal of time last fall researching wine coolers/refrigerators including the last Consumer Reports review that is a couple of years old. As far as I could tell, they are all manufactured in China, and they all have multiple complaints about breaking down within weeks and up to 6 months or so, and/or arriving in poor condition. I eventually narrowed down to the manufacturer with the least complaints which was Air & Water. In fact, they had reasonably few complaints. I know this is a long review, but I thought sharing my research would be helpful.

Before I get to the model I chose, I need to explain my situation because it seems to be unique among all the reviews I have read for both Air & Water and other manufacturers. My wife and I are what are commonly called �_�_��snowbirds�_�_��_. We are seniors that decided to leave our wintry mountain home for warmer climes during the winter so we purchased a small condominium in a nice sunny place and plan to spend January through April there each year. That leaves May through December that we will not be there. We will be leaving the air conditioning on at a high thermostat setting during the summer as the outdoor temperatures will some times reach 110-155 degrees.

My wife and I are avid wine enthusiasts, keeping a wine cellar at our mountain home in which we allow the wines to age for 5 to 10 years or more depending on the wine. We brought some of those wines with us to our snowbird home in January and are buying more while we are here. So our need for a wine cooler was to avoid spoiling the wines with high temperatures when we are not in residence.

The first criteria was a 48 bottle versus a 32 bottle model. That gets you into choosing between a refrigerator compressor versus a thermoelectric unit. The thermoelectric unit cuts off at about 32 bottles. Larger than that you will probably have a compressor. I saw 2 advantages for us in the thermoelectric: first, there seems to be a lower failure rate with them; and second, they are generally much quieter (think of the noise your refrigerator makes). So we decided on thermoelectric.

The second criteria was single zone versus dual zone. I reasoned that a dual zone of two 18 bottle compartments would keep the temperature more uniform throughout than a single zone of 32 bottles. So we decided on a dual zone.

Those two criteria resulted in us choosing the NewAir AW-320ED 32 Bottle Dual Zone Thermoelectric Wine Cooler.

Our next consideration was temperature. Our main concern was to keep the wines at the best aging temperature which is 54-55 degrees. That happens to be the factory preset temperature (probably for that reason). We are not concerned with keeping red and white wines at their appropriate serving temperature. We keep a log of our wines and consult it in advance of dinner which is the primary time we drink wine. We choose a wine based on the dinner menu and pull it from the mountain wine cellar or snowbird wine cooler about an hour in advance of dinner so we can open it and let it breath. If it is a white, we put it in the refrigerator after opening it to cool down a little more. If it is a red, we leave it out to warm up a little. So we leave both sides at the factory preset of 54-55 degrees. I might also add that that is the same temperature setting the unit will default to when it comes back on after a power outage. Not a minor consideration given the length of time we will be leaving our condo unattended.

And our final consideration was use of the dual zones, basically the left and right sides of the wine cooler. This gets into fitting different sizes of bottles into the cooler. Putting reds on one side and whites on the other didn�_�_��t accomplish anything since we keep the temperature on both sides the same. Plus, we don�_�_��t necessarily have the same number of reds and whites at any given time.

For this you need to know the actual interior dimensions of the AW-320ED. The racks are 12-1/2�_�_��_ deep. But the actual unit is 13�_�_��_ (another ��_ inch beyond the rack) and the door is recessed a ��_�_�_��_, so the total available depth is 13-1/2�_�_��_. That�_�_��s important because an �_�_��American�_�_��_ German wine bottle is generally 13-1/4�_�_��_. It just fits into the recess in the door. I have not tried a real German wine bottle which may in some instances be a little longer. I�_�_��ll have to go into a liquor store and check a few I guess. The interior width is 7-1/2�_�_��_ and the interior height is 28�_�_��_.

The other bottle size to be concerned about is the Burgundy/Pinot Noir/Chardonnay type bottle which is fatter. It generally does not fit into the racks provided by most wine cooler manufacturers including the AW-320ED. But, the AW-320ED actually handles it pretty well.

The stainless steel racks are well made and curved for the bottle to lay in. They slide in and out easily and are easy to remove.

However, it will take 8 Burgundy type bottles without any modification: two in the top (since the top of the unit is flat), and two in the bottom (the bottom being flat as well) on each side. By turning the 4th rack from the top over, you will have a curved rack below (on the 5th rack) and a curved (4th) rack above so the Burgundy bottle will fit. That allows for two more Burgundy on each side. The reversed 4th rack will then only hold a single German bottle in the middle so you are losing 2 bottles of capacity, i.e., the unit will now hold a total of 30 bottles.

I found the 4th rack was the only one that would allow the bottles to be placed flat against the back wall. Otherwise you would be placing the bottoms of bottles over the fan units or other parts. That didn�_�_��t look like a good idea to me. So the bottom line is, you can do a total of 12 Burgundy bottles and only give up 2 bottles of capacity.

The unit arrived double boxed and was in perfect condition coming out of the box. Screwing the door handles on was pretty simple. As recommended by the manual (which I read ahead of time on the Air & Water website), I made sure it was level and let it stand for several hours before plugging it in. In the mean time, I figured out the Burgundy bottle placement and set that up including turning over the 4th rack. I then loaded the cooler with the 26 or 27 bottles we had on hand. I then plugged it in. It didn�_�_��t make any sense to plug it in before loading and having the doors open while I figured out where to put the bottles. One other point: although the manual doesn�_�_��t mention it, there is heat venting out the back as well as the sides so I set the cooler about 2�_�_��_ away from the wall so the heat could dissipate more quickly.

That was about two weeks ago. The unit has run fine with the temperature staying steady between 54 and 55 degrees. The black unit and blue lights do look really nice. It is in my office so I am next to it all day, and I don�_�_��t think it makes any noise at all. One warning: the touch controls on the front are very light. I accidently lightly touched the centigrade/Fahrenheit switch on one side without noticing. I turned around from my desk the next day and read 13 degrees on one side! I like to fainted until I figured out what had happened and switched it back to Fahrenheit.

VS

Most Liked Negative Review

 

"So far so good" - update

This continues a previous post, where all was looking a little sunnier than presently. I mentioned then that the left side of the cooler failed, and they sent parts. I was able to...Read complete review

This continues a previous post, where all was looking a little sunnier than presently. I mentioned then that the left side of the cooler failed, and they sent parts. I was able to repair successfully. Unfortunately, the story doesn't end there. The unit worked for a while, but then the other side failed, they sent parts, and I also repaired. I described to Luma Comfort where I kept the unit, how much space was available around it, and what temperature I kept it at (69, the highest, to minimize heat load and electricity). The person there was very helpful. Unfortunately, now the left side has now failed again. Sigh. I wrote again to Luma Comfort, who were perplexed, and asked me a few questions about which lights were on at the back, etc. I answered their questions, and I haven't heard from them for more than 3 weeks. My emails are polite (I'm Canadian) and I've resent a few times, cc'ing NewAir support too, but I seem to have been abandoned. Maybe they realize that my unit is a lemon and have decided to cut their losses. I'll keep trying to communicate with them, maybe phoning. My unit is still under warranty, so I shouldn't be an unwelcome person yet. What good is a warranty if nobody replies? And what do I do with this broken machine?

Reviewed by 77 customers

Displaying reviews 1-10

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5.0

Outstanding Design, Operation, and most of all Customer Srvc

By Ed

from Southport, North Carolina

About Me Casual Taster

Pros

  • Adjustable Shelving
  • Attractive Design
  • Easy design to replace parts if needed
  • Energy Efficient
  • Precise Temperature
  • Quiet

Cons

    Best Uses

    • Kitchen

    Comments about NewAir Dual Zone Thermoelectric Wine Cooler:

    For Christmas of 2014, my son purchased for my wife and I a NEWAIR AW-321ED Wine Cooler. This Wine Cooler has two separate compartments, one for red wine and one for white wine. It provides 7 slide-out shelves in each compartment that meets my wine storage needs.

    The cooler worked great through mid-November of 2015 when I noticed that the left side compartment was not holding the appropriate temperature. This is when Vincent from Customer Service got involved and helped me to figure what was wrong and how to correct it. Without having to ship the unit back or bring it to a repair shop, Vincent sent me the needed parts and walked me through an easy repair. Thanks to his efforts, the wine cooler is like new again. One additional point that is worth mentioning is the wine cooler design. It is easy to get to the components and to replace them if needed. This is why I could accomplish the needed repair without much effort.

    I value companies that provide outstanding customer service and I tend to go back to them for other products. Vincent provided such service and I appreciate all that he did to resolve this issue. Since many of the electronic products that we buy today have intricate parts, it is inevitable that something can need replacement. It is the company that honors its warranty and provides human assistance to resolve the problem that should be recognized. This is why I recommend the NEWAIR product and commend Vincent's efforts. Thank you for all that you did.

     
    5.0

    Great Product all around!

    By Pritam N

    from Campbell, CA

    About Me Casual Taster

    Pros

    • Adjustable Shelving
    • Attractive Design
    • Energy Efficient
    • Precise Temperature
    • Quiet

    Cons

      Best Uses

      • Kitchen

      Comments about NewAir Dual Zone Thermoelectric Wine Cooler:

      I did a lot of research on finding a good, reliable wine cooler. I researched many different brands and models and found that NewAir was always getting positive reviews no matter the model. I am getting into wine and want to take baby steps in building a collection and not breaking my budget on a wine cooler. I am very happy with this wine fridge. Does the job and i love having the dual zone temp controls. I would recommend this to anybody!

       
      1.0

      This unit worked for a few months and then left side stopped

      By Tom the surfer

      from Pomeroy, Ohio

      About Me Aspiring Enthusiast

      Pros

      • Attractive Design
      • Quiet

      Cons

      • Inaccurate Temperature
      • Left side quit cooling after 3 months

      Best Uses

      • Kitchen

      Comments about NewAir Dual Zone Thermoelectric Wine Cooler:

      Wine cooler was a lemon. It needs a redesign to sort out bugs.

       
      5.0

      Aw 321 ED

      By Cabby Tom

      from Buffalo, New York

      About Me Casual Taster

      Pros

      • Attractive Design
      • Energy Efficient
      • Precise Temperature
      • Quiet

      Cons

        Best Uses

          Comments about NewAir Dual Zone Thermoelectric Wine Cooler:

          Product works great but half stopped cooling after the unit was banged around when moving. I contacted customer service who diagnosed the problem. I purchased the new cooling unit and now she is back to chilling.

          (1 of 1 customers found this review helpful)

           
          1.0

          "So far so good" - update

          By Pinzon

          from Vancouver, BC

          About Me Aspiring Enthusiast

          Pros

          • Attractive Design
          • Quiet

          Cons

            Best Uses

            • Bar

            Comments about NewAir Dual Zone Thermoelectric Wine Cooler:

            This continues a previous post, where all was looking a little sunnier than presently. I mentioned then that the left side of the cooler failed, and they sent parts. I was able to repair successfully. Unfortunately, the story doesn't end there. The unit worked for a while, but then the other side failed, they sent parts, and I also repaired. I described to Luma Comfort where I kept the unit, how much space was available around it, and what temperature I kept it at (69, the highest, to minimize heat load and electricity). The person there was very helpful. Unfortunately, now the left side has now failed again. Sigh. I wrote again to Luma Comfort, who were perplexed, and asked me a few questions about which lights were on at the back, etc. I answered their questions, and I haven't heard from them for more than 3 weeks. My emails are polite (I'm Canadian) and I've resent a few times, cc'ing NewAir support too, but I seem to have been abandoned. Maybe they realize that my unit is a lemon and have decided to cut their losses. I'll keep trying to communicate with them, maybe phoning. My unit is still under warranty, so I shouldn't be an unwelcome person yet. What good is a warranty if nobody replies? And what do I do with this broken machine?

             
            4.0

            Solid product

            By Tom W

            from Buffalo NY

            About Me Aspiring Enthusiast

            Pros

            • Attractive Design
            • Energy Efficient
            • Quiet

            Cons

              Best Uses

              • Man Cave

              Comments about NewAir Dual Zone Thermoelectric Wine Cooler:

              I purchased the unit two years ago and it worked flawlessly. One side stopped working after we moved and the cooler got banged around. Until then it was perfect.

              (1 of 1 customers found this review helpful)

               
              2.0

              Nice cooler, but had to be repaired twice

              By Brad

              from San Fancisco, CA

              Pros

              • Attractive Design
              • Precise Temperature

              Cons

              • Broke Multiple Times

              Best Uses

                Comments about NewAir Dual Zone Thermoelectric Wine Cooler:

                My wife bought this cooler for me for my birthday about 3 years ago. It looks great and does a good job keeping temperature (we live in Northern California so it only needs to work hard for about 2 or 3 months during the year). Just before the end of the first year, the right side stopped cooling. NewAir said they would fix it under warranty, but we had to ship it to them. That cost us about $125.

                About a two weeks ago, the left side stopped working. NewAir said that there are two cooling units for each side and the ones on the left probably stopped working. They also said that I could replace them myself. They are sending me the two units and will walk me through the installation. However, the cost is $150 (including shipping).

                So we have owned the cooler for about 3 years and spent more than half its cost in repairs. Generally we like it, but I am not sure I can recommend an item which has broken twice and costs so much to maintain.

                (1 of 1 customers found this review helpful)

                 
                5.0

                Beautiful Unit - Love it but...

                By Bob

                from Tempe Arizona

                About Me Aspiring Enthusiast

                Pros

                • Attractive Design
                • Energy Efficient
                • Quiet

                Cons

                  Best Uses

                  • Bar
                  • Dining Room
                  • Kitchen

                  Comments about NewAir Dual Zone Thermoelectric Wine Cooler:

                  Truly a beautiful unit but these thermoelectric units (not brand specific) are very dependent on ambient temperatures and lots of ventilation. Granted in Arizona where the house is maintained at 80 degrees because it is 115 outside, this unit has its work cut out for it. If your household temp is routinely above 75, and you want the unit to maintain 54 degrees, the beauty of this unit may not outweigh the struggle it has to maintain that temperature. For us it still is and NewAir's support has been great.

                  (1 of 1 customers found this review helpful)

                   
                  5.0

                  Great cooler with dual zones

                  By TXWineLover

                  from Undisclosed

                  Verified Buyer

                  Comments about NewAir Dual Zone Thermoelectric Wine Cooler:

                  I have had this cooler for 2 years now and it is still going strong. I was not sure based on some wine cooler reviews if it was going to have problems, but it's been great. The dual zones makes it great to store wines at different temperatures. We keep the cooler in our laundry room so noise isn't a problem, but there is hardly any noise anyway.

                  (0 of 1 customers found this review helpful)

                   
                  5.0

                  Very Impressive Wine Cooler

                  By Mike

                  from Undisclosed

                  Verified Buyer

                  Comments about NewAir Dual Zone Thermoelectric Wine Cooler:

                  We recently purchased this wine cooler based upon reviews from the Internet. Overall, the reviews have been correct. The wine cooler is constructed very well, has a nice appearance, and is extremely quiet. The wood shelves are nice but as others have noted, only hold standard size bottles (larger bottles need to be placed on the bottom). It's only been a few weeks but so far so good.

                  Displaying reviews 1-10

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