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Suncast Touch & Go Hose Reel

Item # HN-SUN140

Dimensions & Specifications

Brand
Suncast
Capacity
125 ft.
Dimensions
14L x 20.75W x 19.75H in.
Material
Resin
Style
Retractable

Assembly

The majority of our products need to be assembled, or at least have some assembly required. Most of the products only need a rubber mallet., Assembly for small items should only take 30 minutes to 1 hour. Large items will take 1-2 hours to put together.

Product Guarantee

Return & Exchange Policy

  • Housing crafted of weather-resistant resin
  • 125-feet of 5/8-inch hose capacity
  • Hose re-rewinds at a flip of the lever
  • Water powered auto-rewind hose reel
  • Measures 14W x 20.75D x 19.75H inches
Full Description
Images
Specifications
Guarantee & Returns
Customer Reviews

REVIEW SNAPSHOT®

by PowerReviews
Suncast Touch & Go Hose Reel
 
3.7

(based on 6 reviews)

Ratings Distribution

  • 5 Stars

     

    (2)

  • 4 Stars

     

    (2)

  • 3 Stars

     

    (1)

  • 2 Stars

     

    (0)

  • 1 Stars

     

    (1)

67%

of respondents would recommend this to a friend.

Pros

  • Weather proof (4)

Cons

    Best Uses

    • Outdoor garden (3)
    • Watering the lawn (3)
      • Reviewer Profile:
      • Avid gardener (5)

    Reviewed by 6 customers

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    Displaying reviews 1-5

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    4.0

    works well

    By Gary

    from CORPUS CHRISTI,TX

    About Me Avid Gardener

    Verified Buyer

    Pros

    • Easy To Use
    • Lightweight
    • Weather Resistant

    Cons

      Best Uses

      • Gardening
      • Lawn Maintenance

      Comments about Suncast Touch & Go Hose Reel:

      The only thing that could be better is the level wind guide.

       
      5.0

      handsome & functional

      By Gina Marie

      from Urie,WY

      About Me Master Gardener

      Verified Buyer

      Pros

      • Easy To Use
      • Weather Resistant

      Cons

        Best Uses

        • Outdoor Garden
        • Watering the Lawn

        Comments about Suncast Touch & Go Hose Reel:

        This hose reel is sturdy,we will see if it can withstand some WY weather!

        (3 of 3 customers found this review helpful)

         
        3.0

        Loved it at first...

        By Blanka Florida

        from Tampa Bay, FL

        About Me Avid Gardener

        Pros

        • Looks good
        • Weather Proof

        Cons

        • Inefficient

        Best Uses

        • Outdoor Garden

        Comments about Suncast Touch & Go Hose Reel:

        I love the look and the idea of using water pressure (I collect the wasted water in watering can) to retract the hose. BUT it retracts very slowly and only perfectly straight hose so you have to help to straighten it at all time. As it retracts it goes on unevenly which causes problems later when you want to use it and begin to pull the hose out-it's so heavy and impossible. This was not made for women! Plus the hose opening is on the bottom which makes very little sense. After couple of months it became housing for all sort of creatures. Also there should be a hook to rest the end on. Last week the retracting handle snapped after 4 months of once a week use. Of course I can not find a way to buy that part only :(
        Overall I'd not recommend this product.

        (3 of 3 customers found this review helpful)

         
        1.0

        DO NOT BUY THIS HOSE REEL ! ! ! ! ! ! !

        By JohnJohn

        from Raleigh, NC

        About Me Avid Gardener

        Pros

          Cons

            Best Uses

              Comments about Suncast Touch & Go Hose Reel:

              The Hydro power auto rewind may work for the first few weeks, but eventually the hose will be off the reel and tangled on the axle. You'll probably need to destroy the reel to get the hose free.....

              (24 of 26 customers found this review helpful)

               
              4.0

              This is the newer superior model.

              By A helpful reviewer

              from Tucson, AZ

              About Me Avid Gardener

              Verified Reviewer

              Pros

              • Works but be careful

              Cons

                Best Uses

                • Watering the Lawn

                Comments about Suncast Touch & Go Hose Reel:

                My wife and I recently purchased a self-rewinding garden hose storage reel to make watering our plants an easier task. This has become especially important to us these days, as we are two super-seniors with super senior aches and pains. I researched the few units that are sold in our local stores and ultimately purchased two different models, both manufactured by Suncast. In the hopes of helping future buyers I will share the good and the bad I have learned. In short, the first unit is model number RSH125 purchased at a local store ([...]) and is a model that has been sold by various retailers for the past several years. It is remarkably prone to breaking and is poorly built, as many users have already reported online. Our unit lost a gear during initially setting it up, and I returned it immediately after witnessing first hand just how poor its mechanical structure really was. The second unit is model RSW125 purchased at another local store and is available through [...] as well and is an improved newer version of its almost look-alike cousin. No reviews of this newer model have been written to my knowledge. It appears solid enough that I have now purchased and installed three units for our home. These units are an absolute pleasure to useHowever, if you want the hose reel to keep working for more than just a few weeks, you ABSOLUTELY MUST be certain to do one thing that is barely hinted at in the owner's manual: You must draw the hose out and rewind it while keeping the hose straight in front of the unit so that the hose guide may properly feed the hose on or off the reel. If you create a significant angle to the hose reel, I guarantee that the whole mechanism will fail within a few weeks. This is because, although the new model has a stouter hose guide and mechanical casing, the mechanism is still too weak to survive the added forces placed on it when a hose is not straight in front of it when the hose is drawn in or out. The owner's manual properly warns that you must help the hose avoid snags by obstacles like bushes or lawn furniture as the hose is reeled in. Also, you must stake the rear of the frame to the ground with the stakes and mounting brackets provided. I installed my own clamps to the front of the frame as well, to provide additional stability over that provided by the somewhat weak rear brackets. In online reviews, some purchasers of the older Suncast RSH125 and still earlier models express high satisfaction. Others express extreme disappointment. I totally side with the latter. To give some belief in my review I will only say that I am a retired scientist and engineer, and have earned an international reputation for designing and building robust quality scientific instrumentation. I am trained to sort out the good from the ugly.The Suncast website and various retailers offer models that are virtually identical to the older RSH125 but come in subtly different model numbers and are identified as models RSH125 alone or the same ID appended by the letters D, J, or U. It is VERY UNCLEAR in the scant descriptions at the Suncast website if one unit is different from another except for color. This lack of clarity is perhaps understandable, as all models are still actively sold by different retailers. Other units have been sold since 2003 and have been marketed under various model and manufacturer names: No-Crank, ReelSmart, and now most recently Touch & Go. All are water-powered hose rewinding units and have been developed by the same original company, Hydro Industries. Today the dominant manufacturer name is SuncastOur first Suncast model RSH125 was amazingly under-engineered and made of thin, fragile plastic that felt so flimsy I doubted it would last even one season. After initial setup, I manually spooled out the hose easily and was highly impressed with how easily the unit then automatically rewound the 100 ft 5/8 inch hose. A second trial of spooling the hose out and rewinding it resulted in one gear falling out of the unit. I was finally able to reinstall the gear, but doing so was ridiculously difficult (poor human engineering). I returned it for my money back.Although at first glance the second unit, the newer Suncast RSW125, appears nearly identical to the older RSH125, a closer inspection reveals that it is a significantly improved model. The Suncast website is virtually mute about what differences exist between the newer and older models, and hardly identifies the newer RSW125 as "new." I find that the RSW125 incorporates thicker, curved, stiffer outer walls (the curved design alone aids considerably in stiffening the original design of the flimsy rectangular box of the RSH125 model). It also utilizes a relocated gear train that is more accessible if repair is needed, superior stiff mounting brackets, a tougher hose guide, and a thicker, superior, drain hose. While some users of the older RSH125 series of models report successful experience over more than one season, this amazes me. My own experience is consistent with the negative reports of many other users. I would frankly advise anyone to avoid purchase of these models. The superior improved model RSW125 is available at the same, or slightly lower, price. Whether its exterior walls will withstand the Arizona sun, and whether its interior gears will continue to work for several seasons is currently pure conjecture. However, I am at least hopeful that this clearly superior model will prove worthy of our purchase. My wife is delighted with the ease of auto-rewinding a hose with this new unit, but she complains a bit about how careful she must be in aligning the hose with its front. Such is the price we pay for this wonderful labor-saving device, at least if we want it to stay around for a while.

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