Welcome to Hayneedle's Automated Return Center!

Return and Exchange Policy:

We want you to be happy! If you're not satisfied with your purchase and want to exchange or return the item(s), please enter your order number with the ship-to name or your email address below. Please note that we'll need to receive your exchange or return at our warehouse within 30 days of your original receipt.

As soon as we receive your return, we'll credit the original credit card used. If you'd rather replace or exchange for a different item, it's considered a new order and your original credit card will be charged.

For credit card, PayPal™, Google Checkout™, or Bill Me Later™ purchases, your returned merchandise will be credited to your original payment method. For check or money order purchases, a refund check will be sent to you. If you paid by gift certificate, you will receive a merchandise credit. If you are returning a gift, the recipient may receive in-store credit or the gift giver may receive a refund to original payment method.

Please note: Original delivery and return shipping charges may not be refundable. Your item(s) may also be ineligible for return or subject to a re-stocking fee per the item return and exchange policy.