We stand behind all the products we sell, and your satisfaction is our top priority. If you're not pleased with the quality of your purchase, call us at 1.888.880.4884 or visit our Returns Center for more information.

For all warranty-related questions and issues, please contact Hayneedle customer service at 1.888.880.4884 or email info@barcalounger.com. Manufacturer's Limited Warranty Barcalounger™ conveys the following LIMITED WARRANTY to the original purchaser under normal residential use. ONE-YEAR LIMITED WARRANTY One-year comprehensive coverage against manufacturing defects for all components under normal residential use by original owner. MECHANISMS Barcalounger™ warrants to the original purchaser protection against defective materials or workmanship for a period of 5 years from the date of original purchase. After the first year, the warranty covers repair or replacement parts, but does not cover labor or shipping costs. POWER MOTORS Motorized parts will be warranted for a period of one (1) year against defective materials or workmanship. FOAM AND FRAMES Foam and frame parts will be warranted for a period of three (3) years against defective materials or workmanship. Compression of certain filling materials with use is normal and should not be considered loss of resiliency. FABRIC AND LEATHERS Warranty of fabrics and leathers will rely solely on the warranty of the fabric manufacturer/mill or tannery. PEDESTAL RECLINERS AND OFFICE SEATING Products and all components are warranted for 5 years from the original date of purchase.

You may return most new, unused, and resalable items in their original packaging for a refund or exchange within 30 days of the delivery date.

Visit our Returns Center for complete information and step-by-step help.