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We stand behind all the products we sell, and your satisfaction is our top priority. If you're not pleased with the quality of your purchase, call us at 1.888.880.4884 or visit our Returns Center for more information.

Boraam warrants all products against defects in workmanship or materials for the duration of 90 days from the date of customer purchase. If a product proves to be defective in either materials or workmanship, Boraam will repair product at no charge with new replacement parts. Upon Boraam request, the customer may be required to submit photo to support defective claim. The warranty of any replacement unit will be for the balance of time remaining on the original warranty.

Exclusions from Warranty Coverage
The following is not covered under the Boraam limited warranty:

• Damage caused in Commercial use or setting; limited warranty only covers for residential use
• Damage caused by abuse, misuse, or accident
• Damage arising from improper assembly
• Damage due to persons use exceeding 220 lbs.
• Normal wear and tear

Contact In order to obtain Warranty Service, contact Boraam customer service. Please be ready to provide the following required information:

PO#

Manu model number of product

Customer name

Shipping address/phone number

Description of problem

Part description located on assembly instructions; Returns must be made within 14 days and each product must be in its original packaging and in resalable condition

You may return most new, unused, and resalable items in their original packaging for a refund or exchange within 30 days of the delivery date.

Visit our Returns Center for complete information and step-by-step help.