Q: Do you sell replacement quartz glass tube for this unit? I believe the demenisions of the glass tube are 31.5 inch in height, 4 inch diameter.
Submitted 9 months ago - 32081
Hayneedle customer support
A: We're so sorry you are having an issue with your Hayneedle order. Please contact our Customer Care Center at 1-888-880-4884, so we may better assist you.
Q: What are the required clearances for this heater?
Submitted 3 years ago
Open Reply - Community Answer
A: Considering it has glass around the flames, I would say only a foot or two. No Flames should be coming out that would touch anything.