Q: I called about a leaking water base soon as I took this out of the box back in September !!! parts and service took my name and address and said a new one will be shipped asap. 4 months have passed and have not received anything !!! I will be returning this junk back to Costco with a bad review of service and quality everywhere this heater is sold !!!!!!!!!!
Submitted 3 years ago - California
Hayneedle customer support
A: I apologize for the inconvenience. Please contact customer service at 1-888-880-4884 so we can better assist you.