Q: I ordered and received this item about 1.5 years ago. About a year after first use, it started to crack. Now it has several long cracks in it that the chair wheels settle into causing the office chair to not be level. What can I do about this? I see no warranty information on this item or company, but I do see that they say they have a "strong commitment to customer service." Hoping that is true here as well.
Submitted a year ago - NC
Hayneedle customer support
A: This item is out of our 30 day exchange policy, but We do see that the product has a manufacturer's limited lifetime warranty.Open weekdays6am to 4pm ESTCall: 615-208-9697Email: email@example.com