Penn-Plax is a family-owned company in operation since 1959. They specialize in creating excellent pet supplies for animals both great and small. Best known for producing pet products at affordable prices, the Penn-Plax brand is synonymous with innovation and quality, keeping your pet foremost in mind.
We stand behind all the products we sell, and your satisfaction is our top priority. If you're not pleased with the quality of your purchase, call us at 1.888.880.4884 or visit our Returns Center for more information.
Penn Plax stands behind our products and their quality. Each individual item is covered under a warranty which can be found on the instruction sheet provided with each product. Consumer reports and problems can be directed to our customer service department during normal business hours. If the item is deemed defective we will then replace the product or provide the necessary replacement parts. For further information on our warranty contact: 1-800-645-6055.
Return & Exchange Policy
You may return most new, unused, and resalable items in their original packaging for a refund or exchange within 30 days of the delivery date.
Visit our Returns Center for complete information and step-by-step help.