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We stand behind all the products we sell, and your satisfaction is our top priority. If you're not pleased with the quality of your purchase, call us at 1.888.880.4884 or visit our Returns Center for more information.

All products produced and distributed by Oakland Living Corporation are warranted against material defects for a period of one (1) year from the date of purchase. Any defective part will be repaired or replaced free of charge to the consumer. Cast aluminum and iron components as well as wooden slats are warranted against breakage or structural failure during normal use of the product. Products that contain glass and or other fragile components are not covered after delivery. Oakland Living product is not recommended nor designed for commercial use. The use of our product is for residential application only. Use in a commercial arena, in any manner, is at the owner's risk and will void all product warranties and any legal liabilities that may arise. "Acts of God", abuse, neglect, or lack of reasonable maintenance of the product is not covered under this warranty. Damage incurred during shipment is the responsibility of the carrier. Please inspect product at time of delivery to ensure no damage is present. Cast iron products will eventually rust when exposed to the elements. We recommend the products be covered to protect them when not in use, especially when not in use for extended periods of time. To preserve the beauty and finish of our tubular iron products, we recommend applying an epoxy clear coat yearly to prevent oxidation. For more warranty information, please contact Oakland Living at 248-652-1404.

You may return most new, unused, and resalable items in their original packaging for a refund or exchange within 30 days of the delivery date.

Visit our Returns Center for complete information and step-by-step help.