Q: we bought the ocm essentials gaming chair with the lumbar cushion we can't figure out how to attach the cushion to the chair. The straps have two male clips on top and two female on bottom not opposite each other. Their were no instructions in the box just warranty and parts information. If you could help us with this we would appreciate it. Thankyou, Candy Herbert
Submitted 2 years ago - NY
Hayneedle customer support
A: The cushion attaches vertically.