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PetSafe Smart Door Storm Door Dog Door

Product Overview
  • Sensing range adjustable up to 3 feet
  • Plexiglas flap with locks in both directions
  • Energy-efficient, weather-resistant seal and insulated flap
  • System can identify up to 5 SmartKeys
  • 3 easy-to-set entry modes: locked, unlocked, and automatic access
  • Sensing range adjustable up to 3 feet
  • Plexiglas flap with locks in both directions
  • Energy-efficient, weather-resistant seal and insulated flap
  • System can identify up to 5 SmartKeys
  • 3 easy-to-set entry modes: locked, unlocked, and automatic access
  • Uses 4 D-cell batteries, not included
  • Fits door thickness of 1.5 to 2 inches
What's Included
1 SmartKey

The PetSafe Smart Door Storm Door Dog Door lets your pet come and go as he pleases without your having to get up and open the door every 2 minutes. The Smart Door recognizes the SmartKey tag on your pet's collar from up to 3 feet away to unlock the pet door, giving him exclusive access to your home while keeping out unwanted visitors. Once your pet is safely inside, the door relocks automatically. The insulated flap is weather-resistant, energy-efficient, made of durable Plexiglas, and able to lock in both directions. This versatile system can recognize up to five SmartKeys, so all your pets can come and go freely. With three easy-to-set entry modes - locked, unlocked, and automatic access - you have ultimate control over your pet's access to the great outdoors. You want your pet to have the freedom he desires, but you have better things to do than be your pet's doorman. The Smart Door means that everyone in the family can be happy. See below for dimensions.


  • Overall dimensions: 9.5W x 15.75H inches
  • Flap dimensiosn: 6.25W x 7.937H inches
  • Hole dimensions: 8.375W x 14.937H inches
  • Suggested pet weight: 15 lbs.


  • Overall dimensions: 17.375W x 25H inches
  • Flap dimensiosn: 13.062W x 15.75H inches
  • Hole dimensions: 15.375W x 22.875H inches
  • Suggested pet weight: 100 lbs.

Note: Look for the template included with your pet door and be sure to use it. Consider your pet's weight and size, and position the template accordingly. This will ensure a correct installation the first time.

Assembly & Care
Product Guarantee
We stand behind all the products we sell, and your satisfaction is our top priority. If you're not pleased with the quality of your purchase, call us at 1.888.880.4884 or visit our Returns Center for more information.

Manufacturer Warranty
Radio Systems Corporation is the industry leader in Consumer Pet Electronics; products are marketed under the PetSafe, Innotek, Invisible Fence, Guardian, Staywell and SportDOG brands. Proof of Purchase must be provided to our customer care center before a warranty claim can be honored. For your convenience, you may register your product and provide proof of purchase immediately after your purchase. Thereafter, proof of purchase will not be required to fulfill a warranty claim. Products may be registered at Proof of purchase is accepted via e-mail (, fax or traditional mail. Proof of purchase is defined as the sales receipt, or copy of the sales receipt. Fax: 800-332-7942. ONE YEAR NON-TRANSFERRABLE LIMITED WARRANTY WHAT IS COVERED: Radio Systems Corporation, owner of the PetSafe Brand, (hereinafter referred to as “PetSafe”) warrants to the original retail consumer purchaser, and not any other purchaser or subsequent owner, that its PetSafe product, when subject to normal and proper residential use, will be free from defects in material or workmanship for a period of one (1) year from the purchase date. An “original retail consumer purchaser” is a person or entity who originally purchases the product, or a gift recipient of a new product that is unopened and in its original packaging. When serviced by PetSafe Customer Service, PetSafe covers labor and parts for the first year of ownership; after the first year, a service or upgrade charge will apply relative to replacement of the product, with new or refurbished items at PetSafe's sole discretion. The limited warranty is non-transferrable and shall automatically terminate if the original retail consumer purchaser resells the PetSafe product or transfers the property on which the PetSafe product is installed. In the event of defect, these are your exclusive remedies. PROPER PRODUCT USE: This product is designed only for use with domesticated animals; do not use this product for any other purpose. However, the specific temperament of your animal may not work with this product. We recommend that you do not use this product if your animal is aggressive. If you are unsure whether this product is appropriate for your animal, please consult with your veterinarian or certified trainer before you use this product. Please see the instruction manual for additional important information. WHAT IS NOT COVERED: This non-transferrable limited warranty does not provide protection against, and PetSafe will have no liability under this non-transferrable limited warranty for any damage to or defects in the products caused by any animal, loss of product(s), failure, defect or damage caused by events and situations beyond normal residential exposure conditions, including, but not limited to: commercial use, misuse, abuse, neglect, improper installation or installation not in accordance with PetSafe's instructions, use of non-PetSafe accessories, impacts of foreign objects, acts of God, abnormal or improper use, improper storage, attempted repair or service by anyone other than PetSafe Customer Service, accident, alteration, defects in or failure of the surface the PetSafe product is installed in or upon, discoloration or other damage caused by pollution, sunlight, other environmental conditions, mold, dirt, mildew, or exposure to harmful chemicals and any other cause not involving manufacturing defects in the PetSafe product. Under no circumstances will PetSafe be liable for any non-PetSafe labor charges or any expenses whatsoever in connection with the removal, repair or installation of either the original or replacement component(s) relative to in-ground fence installation, kennel installation, pet door installation and other permanent, semi-permanent, or fixture type installations on the retail consumer purchaser's property. REGISTERING THE PRODUCT: Within thirty (30) days of purchase, please go to to register your purchase. A sales receipt shall be required to obtain warranty coverage. Please keep this information in a safe place.
Return & Exchange Policy
You may return most new, unused, and resalable items in their original packaging for a refund or exchange within 30 days of the delivery date.

Visit our Returns Center for complete information and step-by-step help.

Q: Can this dog door be put in a wall?
Submitted 4 years ago by Erika - Chino Valley, AZ
Hayneedle customer support
A: This item is not designed to be placed in a wall. However, it is possible but not recommended since it could affect the structural integrity of the wall.
Q: Will the opening be wide enough if my dogs shoulders are 15x22?
Submitted 5 years ago by Anonymous
Open Reply - Community Answer
A: You would need to buy the large size and that would work for your dogs.