Q: cable driven grandfather clock was moved to a new residence. When prepared for moving the cables were tightened against foam padding. Question: may I unwind the cables to lengthen and release foam?
Submitted a year ago - Brandy Station, Va 22714
Hayneedle customer support
A: I asked the technical support person & he said there is not an easy way to release the cables. If they want the foam out they might have to break it to get it out. Otherwise he suggested calling a local service center to help them. If you go on our website www.howardmiller.com & in the upper right corner there is a link to locate local service center. They can put in their zip code & it will give them names of centers in their area.