Q: Is it machine washable?
Submitted 2 years ago by MissMee - Corona, CA
Hayneedle customer support
A: It is not machine washable. Please see below care instructions for Shag rugs. Vacuum regularly to prevent dust and crumbs from settling into the roots of the fibers. A brushless attachment is recommended. Avoid direct and continuous exposure to sunlight. Shedding is a normal occurrence and will reduce over time with frequent vacuuming. Use rug protectors under the legs of heavy furniture to avoid flattening piles. Do not pull loose ends; clip them with scissors to remove. Turn carpet occasionally to equalize wear. Remove spills immediately; if liquid, blot with clean, undyed cloth by pressing firmly around the spill to absorb as much as possible. For hard to remove stains, professional rug cleaning is recommended. Store in a dry and well-ventilated area. Use of a rug pad is recommended.
Q: Our room is more black and ivory. This rug looks white and silvery. Would it work for us?
Submitted 3 years ago by Tracey - Kentucky
Open Reply - Community Answer
A: It is very white i like it against my dark wood floorsIt goes well with my black and white grey interior
Q: Cany anyon describe the platinum/ivory. It looks just like the gray to me.
Submitted 3 years ago by upstate shopper - upstate NY
Hayneedle customer support
A: The gray rug has gray strands; all strands are the same color. The platinum/ivory has two different color strands; some are gray and some are ivory.
Q: I am looking for an espresso brown color. Is the brown very dark and what is the main color?
Submitted 3 years ago by Anonymous
Hayneedle customer support
A: It's a chocolate color.
Open Reply - Community Answer
A: It's a chocolate color.
Q: Does the pile go flat from walking on it, and does the shag get caught in the vacuum?
Submitted 3 years ago by Anonymous
Open Reply - Community Answer
A: The rug will wear and thin over time from use. A brushless attachment on your vacuum is recommended for cleaning of this item.