Lasting durability and contemporary styling go hand-in-hand with the Surya Mystique M-5325 Area Rug.
Maintenance & Care
However, to ensure for a more lasting quality, steps must be taken during care and cleaning to protect the durability of your polished piece. High powered vacuums, more often than not, pull out of the back of rugs, causing sprouts and a generally unattractive appearance to a once flawless rug. To counter this effect, place your vacuum starting at the edge of the rug, using a low setting and high elevation, or if possible, use hand held attachments when cleaning. As well, over time, the fibers within your piece will unavoidably begin to weaken. When this occurs, regularly, yarn will poke out from the edges of your rugs, and in order to prevent pulling, it is crucial that you do not simply pull the yarn out, but rather, cut these weak fibers using scissors to maintain the impeccable quality of your Surya rug. As well, if spills occur, it is crucial that you immediately tend to the area, blotting it with a towel to remove the moisture and to prevent any stain from setting.
They are proud members of "Wools of New Zealand." From design concept through production, a Surya family member is involved, making sure that the highest standards are being met at each level. Surya works with top designers and constantly updates their designs and color palettes to match and set the trends in design and fashion for the home. Surya always means a fine choice in rugs.
We stand behind all the products we sell, and your satisfaction is our top priority. If you're not pleased with the quality of your purchase, call us at 1.888.880.4884 or visit our Returns Center for more information.
Manufacturer's Warranty Surya stands behind this rug with a 1-year manufacturer's warranty. For information call 877.275.7847.
Return & Exchange Policy
You may return most new, unused, and resalable items in their original packaging for a refund or exchange within 30 days of the delivery date.
Visit our Returns Center for complete information and step-by-step help.
Q: Is this eligible for return
Submitted 3 years ago by Lynn - 27527
Hayneedle customer support
A: You may return most new, unused, and resalable items for a refund or exchange within 30 days of delivery date.